Category Archives: BLOG

Phishing On The Job-Are Your Employees Taking The Bait?

With so much talk in the news regarding recent high profile data breaches and cybercrime attacks, there is one equally as dangerous type of cybercrime that tends to get overlooked by business owners and their employees.  BEC or Business Email Compromise is a type of hacking that involves a fraudster infiltrating office communications for the […]

Big Data-Small Business

SMBs should be using their data to drive business. These days it is common knowledge that big data is a humongous resource for businesses, and with that it is also well known that large corporations are utilizing the data they collect, and even buy, to their advantage to market more effectively to consumers and achieve […]

STILL Saying NO To Discover? But Why?

Why do some  businesses still not want to accept Discover cards?  Past perception is mostly responsible for many SMB owner’s hesitance when it comes to accepting Discover Card as a payment form.  Both Discover and American Express operate on their own network, while Visa and MasterCard operate through the Visa Interchange Network. This gives them […]

EU’s PSD2 SCA Affects U.S. Merchants And Consumers

PSD2’s Strong Customer Authentication (SCA) requirement goes into effect on September 14th, 2019. In this day of global eCommerce, any new security measures that are mandated for payment transactions can affect merchants and consumers, regardless of where the business is operating. Last year the  EEA-European Economic Area experienced new security measures go into effect for […]

Consumer Demand Pulls Restaurants Into EMV Compliance

Will mobile payments and pay-at-the-table options help restaurants finally step up and become EMV compliant? EMV is a global standard. The U.S. has lagged behind most other countries only implementing EMV compliant payment technology since 2015, while the technology has enjoyed widespread adoption across the pond since the early 1990’s. With the roll out of […]

Contactless Payments- The U.S. Is Behind The Times

Historically, the U.S. has lagged behind European countries’ adoption of more secure payment technology. We have only recently integrated into EMV compliance, years after countries like Europe, the UK, and Poland. Our adoption of “tap to pay”, or contactless, payments is no different. Outside of the U.S., however, many of our surrounding countries are already […]

Consequences of High Chargeback Ratio- Part 2-How To Fix It

Most businesses and business owners know that a high chargeback ratio will hurt your business. But what they may not realize is that more than 80% of claims filed for a chargeback are attributed to “friendly fraud”. In other words, only about 20% of chargebacks claimed are due to actual theft and use of stolen […]

Consequences-High Chargeback Ratios Part 1

As a business owner accepting payments you have probably heard the term “chargeback ratio” and may even be aware of what it means for your business. IF you happen to be operating in the Ecommerce realm you are most likely highly aware of the dreaded chargeback and the ramifications a high ratio can have on […]